Terms and Conditions

Welcome to OnePay Microfinance. By accessing or using our website and services, you agree to comply with the following Terms and Conditions.

1. Acceptance of Terms

By using our website or applying for any savings or investment scheme, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Eligibility

  • Applicant must provide valid KYC documents.
  • Customer must provide accurate and complete information.
  • OnePay Microfinance reserves the right to accept or reject any application.

3. Investment Plans

  • Returns are applicable only according to the selected plan and tenure.
  • Maturity benefits will be paid after successful completion of the plan.
  • Early withdrawal may be subject to company policy and applicable deductions.
  • Investment returns are calculated as per the scheme selected by the customer.

4. Customer Responsibilities

Customers agree to:

  • Provide genuine information.
  • Maintain updated contact details.
  • Keep login credentials confidential.
  • Inform the company immediately about unauthorized access.

5. Payments

  • Deposits can be made through authorized collection agents or approved digital payment methods.
  • Official receipts should always be collected after payment.
  • The company is not responsible for payments made to unauthorized persons.

6. Privacy

Customer information is collected only for account management, KYC verification, legal compliance, and service improvement. Information will not be sold to third parties except where required by law.

7. Website Usage

Users shall not:

  • Attempt unauthorized access.
  • Upload malicious software.
  • Misuse company content or branding.
  • Use the website for unlawful purposes.

8. Intellectual Property

All content, logos, graphics, documents, and software available on this website are the property of OnePay Microfinance and may not be copied or reproduced without written permission.

9. Limitation of Liability

OnePay Microfinance shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or services.

10. Changes

The company reserves the right to modify these Terms & Conditions at any time without prior notice.

11. Contact

For any queries regarding these Terms, contact:

OnePay Microfinance
2558-E, Sudama Nagar, Hawa Bangla Main Road, Indore, Madhya Pradesh – 452009
Email: info@onepaymicrofinance.com
Phone: +91 97535 42555


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